Licensed Real Estate Agent
Andrew offers more than just a simple transaction of selling your home and a “see you later”. His approach is built on being able to negotiate a great price, whilst offering an easy, stress-free transition, every step of the way. In an industry that has forgotten about the buyer and seller, focusing instead on slick marketing, overused technology and glorifying the agent, Andrew takes a different, more holistic approach, which provides a service synonymous with the perspective of those he is working for.
"Listening to buyers and sellers for over 20 years, I have learnt to focus on what my role actually is. As a seller and buyer myself, I want to know how to achieve the best result and how to get there with the least amount of stress. I expect to be given honest, accurate information on pricing, whilst being advised and helped through the entire process, from preparing the home for sale to the packing up to leave when it is sold. It’s not rocket science, it’s about treating people the way I would like to be treated and actually being there, on your side during the journey offering solutions, guidance and even rolling up my sleeves and getting my hands dirty when things don’t go to plan."
The foundations of HEM were born from understanding that people need MORE THAN just slick advertising and that they deserve a better experience. So if it is MORE THAN average you are seeking when making the next move, contact Andrew Meldrum and ﬁnd your Happy Ever More….
" Andrew’s organisation for the sale of our property was perfect. "
"Andrew’s organisation for the sale of our property was perfect."
" I found Andrew very professional, in all areas of this sale. "
"I have known Andrew for twenty plus years and I have bought and sold properties through him with great success."
" Andrew was professional, informative and transparent about expectations. "
"This is my first property sale and from the outset Andrew was professional, informative and transparent about expectations. He provided a clear plan and communicated effectively throughout the whole process. In the end I got a great result and it's no doubt down to Andrew. I would definately recommend Andrew and Hem Property."
" Thank you Andrew for the very successful sale of our home! "
"You were a pleasure to deal with, calm, patient and relaxed but driven to achieve an outstanding result. We felt we could trust you 100% and had no doubt in your expertise, and yet you still delivered above and beyond."
"I must thank Andrew and your team for having patience with me, I am happy with my purchase and can’t wait to see a house on it. Andrew persevered with me and it paid off and I shall be looking forward to the progress of the build. Will definitely stay in touch."
"We would like to thank Andrew and appreciate everything he has done, above & beyond his duties.We would recommend him to all our friends."
"Andrew exceeded expectations and went above and beyond for the sale of my unit.He managed to me a great price while taking all the hassle out of the selling process. He is down to earth and great to deal with. I can't recommend him enough and look forward to working with him on any of my future real estate matters."
"Where do I start is what comes to mind, everything has been so smooth and the journey has been incredibly easy and stress free. Certainly, the moment when you get in touch with the dedicated HEM team, they are different, passionate and understand our needs and requirements by keeping it simple and concise whilst providing the upmost aim in mind with professionalism, never was anything too much to ask. From the beginning, there was clear communication on the process and expectations and we have been continuously being informed on the steps taken during beginning till the end. Even if it means that some additional work was required, it was never too much to ask to get a tradesperson in to do the work, always acted with dedication and integrity and we can do this for you! Honest, accurate feedback and offering solutions with someone who you can trust as an advisor and offering solutions, guidance and how to achieve the best result is what Andrew has been providing, above and beyond the normal experience. Well done and thank you."
"So many thanks for being so keen and proactive in selling Mum's villa for us. All your efforts and recommendations were great!"
I bought a property through hem real estate and it is now being managed by them as a rental investment. The process was made a joy by the work of the team especially Andrew, Jessica and Georgie. They were/are extremely communicative to me and I really appreciate their work. - Alex Smith - Elparra Close - Port Macquarie
"Andrew instilled confidence in us from our first meeting. During the open home process the market changed considerably due to the current health concerns. Andrew's communication was excellent throughout. We feel that we obtained a fair sale price in a difficult market."
"Andrew provided thorough knowledge of the local market and acheived an excellent sale price for my property. Andrew is a very strong communicator and I was kept well informed throughout the entire marketing and selling process. HEM marketing is very professional and I was especially impressed by the quality of the photography in presenting my property to such a fantastic advantage. Thank you Andrew and the Team"
"Andrew was knowledgeable about the market and the strata structure, he was upbeat, Friendly, supportive He went that extra mile to get my dog accepted and made it look easy, he was quick to respond, he made me feel secure about the purchase he gave really good suggestions without being pushy, This purchase has been streamline and easy and it thanks to Andrew, the whole team feels pretty great really! I’m really happy.. I’ll be using you again if I happen to sell. Thanks again."
"Can't fault Andrew's approach. He was always helpful & never rushed us to a decision. Any issue that came up he resolved quickly & to our satisfaction. We would recommend him to anyone."
"We have nothing but praise for Andrew's professionalism, integrity and discretion in all negotiations and thus making our purchase seamlessly stress free. Andrew and all the team at HEM have been a delight to work with. We highly recommend Andrew to both buyers and sellers who are looking for an agent who sincerely has all his clients best interests at heart."
"Andrew was (and still is!) a delight to work with. His skillful negotiations have make purchasing the property, that we fell in love with at first sight, seem effortlessly easy. Response times to all queries have been professional and immediate, not only from Andrew but from other members of the HEM team as well. HEM is without a doubt a cut above other agencies that we've used in the past. We cannot recommend Andrew or HEM highly enough to both sellers and buyers who want to work with an agent and agency who clearly have the best interests of all their clients at heart."
"It goes without saying, you went way over and above what we would have expected of an agent in getting our sale over the line. We appreciated your constant feedback (good and bad) and also your never-ending supply of enthusiasm and positivity!!! We chose you as our selling agent because we had also dealt with you when we were buying and felt that, as buyers, you treated us with honesty and kept us fully informed and motivated throughout the process. And.....we jut think you're genuinely a "bloody" good bloke to deal with"
"My transaction was very smooth and easy. This was made possible through the help given by Andrew who was super responsive and continued to help me after I'd made the purchase, as I was living overseas at the time. He even recently called me to see how things were going which is about 5 months after settlement. Very impressed!"
"Andrew worked hard to get the right price and sold a difficult product in a slowing market. Highly recommended."
"We chose Andrew as he has a great reputation in Port Macquarie. So glad we did. He was realistic with pricing, the time it would take to sell and the type of buyer it would be marketed to. The marketing of the property was fantastic and he only brought through potential buyers that were qualified first. I cannot recommend Andrew highly enough and would definitely use him and the HEM Property team again."
"Having dealt with Andrew previously it was easy for us to have him sell our house. Everything Andrew did was excellent. His local knowledge, his advice, his prompt attention to all our enquires and his overall friendliness made the whole process very easy for both of us. Many thanks to Andrew and all the staff at HEM who kept us informed throughout the sale."
"Andrew was honest, professional, and extremely helpful during the entire transaction. I would highly recommend him to anyone looking to buy or sell. We really appreciated his no-nonsense, simple, respectful approach. It was wonderful to detail with someone so accommodating. Highly recommended"
"Hi to Andrew and the team at HEM. We have settled into our lovely new house and starting to enjoy the beautiful area we now live in. Thankyou for helping us along the way and making our move smooth. We will soon take advantage of the Dury Lane eatery voucher you have given us, Thankyou so much."
"Hi everyone at HEM Thanks to all for our successful sale in particular both Andrew and David for matching up a suitable buyer for our property and their never ending persistence and good manners. They listened to our thoughts and gave great feedback on each and every visit. Well done team effort and many thanks "
"Very easy and professional and made buying a breeze. Andrew was fantastic and very helpful and would recommend to anyone looking to buy if HEM is the realtor."
" Thank you so much for all that you did for us in the sale of our home. You definitely went above and beyond the call of duty !!!! Always so upbeat & positive - you are a ray of sunshine! "
"Andrew, it has been a pleasure to have you as my agent. I have only good things to say about HEM. Keep up the great work and I am sure Hem will have a bright and successful future."
"It felt like Christmas when I arrived back at the office. So many presents!! Thanks you for the generous voucher, the magnificent flowers, the fabulously blue biscuits, the images on the USB and the mountain of keys! It has been a pleasure doing business with you. Wishing you all the best"
"HEM property were excellent to deal with as both a buyer and a seller. I found them professional and courteous. Their communication was clear and they were very efficient. Their service stood out as far superior to others in the real estate industry. I would highly recommend their services."
"We had a great experience selling our house through HEM Property. Andrew was always honest and reliable, keeping us informed every step of the way. The hard work Andrew put in, resulted in a quick sale and made the whole process very easy and stress free."
"From the moment Andrew and David walked in the door, I knew that we had made the right choice. They explained how they would market our property and with their combined knowledge and experience we could achieve a successful outcome. From the open houses to the private inspections, Andrew and David showed professionalism that only comes with dedication and experience. They kept us updated along the way with positive feedback. Graham and I would like to say thank you to Andrew, David and the team at HEM Property for all of your work."
"Thank you very much for assisting us to sell our home at Settlement Point. We really appreciate your professional attitude, attention to detail, market awareness & knowledge. Thank you for keeping us up to date throughout the process allowing us to make informed and comfortable decisions. All the best and thank you."
''My wife and I have just sold our King Creek home through HEM Property. Our agreement with HEM was signed on 27th February and an offer was made by the successful buyer on 16th March and accepted. Contracts were exchanged 3 weeks later. The price achieved exceed everyone's expectations. Up until signing with HEM we had endured 6 arduous and stressful months of dealing with many agents in the Port Macquarie and Wauchope areas. Communicating, keeping promises and doing what they committed to do did not seem to be areas that were important or even necessary to any of them. I did not experience any honour and integrity in any of the agents I dealt with. One agent failed to contact me after three promises to do so. Another actually fired himself from an agency agreement I had entered into after a total lack of communication and effort. A third communicated our business with neighbours. To say I was sceptical when I first met Dave Evans and Andrew Meldrum is an understatement given my history in selling my home. When HEM was established they included the following statement in their advertising material: "A shared vision to create a modern real estate agency that listens to clients and break away from the traditional image of the real estate industry. They are a true team of experienced local agents with a difference!" I can confirm that these words have proven to be absolutely true. The first thing any potential client will notice with HEM is that there actually IS a difference between them and other agents. Their approach to the whole process of selling my house was completely planned and explained at the very beginning and totally followed through at every stage. In my dealings with Dave and Andrew I have found them to be totally professional in every aspect of the sale process. Not only professional, but professional and different. All agents will say that they are professional and will create a stress-free process. I have found that to be totally untrue in the 5 different agencies I dealt with prior to HEM. HEM are a true team of experienced local agents who can genuinely state that they have a difference. I can completely attest to this, and have absolutely no reservations in recommending them to any prospective buyer or seller where the highest degree of honesty and integrity are of paramount importance.''
"Although my flat was sold recently (and quickly!) by Andrew, Andrew has been assisting me since I have purchased the property 5 years ago. Over the years Andrew has gone over and above to assist me with my investment. Throughout this time, Andrew has been a trusted advisor and guide, to which I hold a deep gratitude. Having Andrew guide me through the years put me in a perfect position to achieve a sale price far beyond my expectations. Not only does Andrew have a clear understanding and knowledge of the local market, Andrew goes above and beyond to ensure every detail is covered. I cannot recommend Andrew enough, not only for his skills in getting an amazing price for the sale, but for the years of assistance and guidance that he happily gave at the expense of his own time. Thanks again Andrew for all that you have done for me…. You have absolutely helped me make my dreams of travelling come true!"
“I had a great experience dealing with Andrew. He was easy to talk to, made meetings comfortable and I at no stage felt pressured. He took the time to understand the type of property we were looking for and once he found the right house he made the process simple and fast. Even after the sale was complete, he was still helping me.”
“We have known Andrew for 17 years and he has sold two Port Macquarie properties for us. He is exceptionally professional in his manner and operation. He is very much attuned to the hopes, concerns and needs of his clients and acutely aware of the local market. We were kept fully informed daily of developments and progress. We were delighted with his performance and both times he achieved a figure considerably higher than we expected.”
“We did our own research and spoke to a couple of other agents regarding our sale. After one meeting with Andrew we knew he would get the best price. It took him just eight days and one open to achieve the full asking price. He is professional, hardworking and very personable and we have no hesitation in recommending Andrew as an excellent agent.”
“We had Andrew sell our home and cannot fault his commitment. He kept us informed and involved at all stages of the sales and marketing process. He never took his foot off the accelerator and got us the price we wanted in very good time. He did a fantastic job and we would highly recommend him.”
" Andrew Meldrum "
“We would like to take this opportunity to say thank you for your very professional and efficient service with the sale of our apartment. We were very fortunate to have chosen you and we went on to a very successful sale. If we are asked to recommend someone to deal with local real estate, we will have no hesitancy in putting your name forward.”
“Andrew you were fantastic! I can’t fault your efforts and dedication. We valued your help and guidance throughout the sale. You made our specific requests come to fruition and we were delighted with the price. It was comforting to knowing everything was processing smoothly. It was a pleasure working with you for the second time.”