Melanie Roberts brings a personalised service to Property Management for HEM Property. Providing both landlords and tenants with an experience and level of professionalism, that will re-assure you that your investment is in safe hands.
Melanie has a proactive approach to managing HEM's clients’ most valuable assets and the success of your investment property is her number one focus. Everything she does is dedicated to ensuring that your investment is protected in a stress-free, professional manner.
Securing a tenant alone is not enough. Melanie, along with the whole team at HEM, will look after your investment with the same care and commitment that they would as if it were their own.
Through our meticulous tenant selection process, our regular property inspections and continuing communication, Melanie believes in developing solid relationships, built on honesty and trust.
Communication is key to a great experience for her clients, who are kept up-to-date every step of the way.
"I have been renting with HEM property for a couple of years (two different properties) and have had nothing but exceptional service. Mel is a professional, honest and friendly property manager. She always took the time to explain any terminology, what contracts mean and answered all questions. Mel always has exceptional communication between landlords and tenants and this makes it so easy to talk to her. I have been and will continue to recommend HEM property and Mel. The properties I have been in have unfortunately gone up for sale and Sarah Wright has been lovely to deal with. She is accomodating to all needs and always made us feel appreciated for having an open home. HEM are always welcoming and make everything easy! My partner and I are super thankful for our experiences with HEM who have taught us so much! We hold very high standards for real estates now and hope to return to a HEM property again."
"I would like to congratulate and praise Melanie for her professionalism and helpfulness. Melanie went above and beyond with the help and support she offered, agreeing to show a property on a Saturday. Melanie did this in her own time and shows the caliber of person she is and the asset to HEM property. So once again thankyou Melanie and HEM."
"In the past 30 years I have bought and sold several homes, which gives me all the more reason to write and give a great big thank you to Melanie Roberts. Mel was the real estate agent I recently used to assist in the purchase of my new home in Port Macquarie. Melanie was extremely professional and showed great experience that you would expect in someone years ahead of her age. I would recommend Melanie, with her drive for success and the passion to assist her clients in getting the best value for money in either selling or purchasing a home."